YOUR PRIVACYMATTERS TO US

Last updated: August 13, 2025

This Privacy Policy describes how Ensten AB ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services.

1. Information We Collect

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide customer support
• Improve our website and services
• Send you technical updates and product information (with your consent)
• Analyze website usage and optimize user experience
• Comply with legal obligations

3. Data Protection & GDPR Rights

As a Swedish company, we comply with the General Data Protection Regulation (GDPR). You have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data
• Object: Object to processing of your personal data
• Restrict: Request restriction of processing

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. These include:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Performance cookies: Improve website loading and performance

You can control cookie preferences through your browser settings.

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information. We may share data with:

• Service providers who assist in website operation and email communications
• Legal authorities when required by law
• Business partners with your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact information is typically retained for 3 years unless you request deletion.

8. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.